Return & Refund Policy
At Libas E Insha, customer satisfaction is our priority. We strive to provide premium quality products and a smooth shopping experience.
Exchange Policy
We offer exchanges only in case of:
- Wrong item received
- Damaged product
- Defective item
Customers must contact us within 3 days of receiving the order with clear pictures of the issue.
Return Conditions
To be eligible for a return or exchange:
- The product must be unused and unwashed
- Original tags and packaging must be intact
- The item should be in original condition
Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind
- Slight color differences due to lighting or screen settings
- Customized or altered products
Refund Policy
Refunds are only processed if the requested product is unavailable for exchange. Approved refunds may take 5-7 business days to process.
Exchange Delivery
Customers may be responsible for delivery charges related to exchanges unless the issue was caused by our side.
Contact Information
For return or refund requests, please contact us:
Whatsapp Us: +92 349 5862572
Email: libaseinsha@gmail.com